Our policy describes the choices you can make about how we collect and use your information. If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears above. If we change the policy in a material way, we will provide appropriate notice to you. You may exercise your choices about how we collect and use your information consistent with this policy at any time

If you have any questions about our privacy policy, please contact us via email , described in the section below (How do I contact you?).

What kind of information does trust4wise collect?

We may collect personal information from you, such as your name, email address, postal address, phone number, gender, birthday, personal interests, etc., when you engage in activities such as visiting one of our websites, installing or using our mobile apps, placing an order online or by contacting us, saving your information with us online, contacting us with a question or concern, or participating in a contest, promotion, or survey. We may maintain a record of your product interests and the purchases you make.

We may combine personal information with information about your online transactions and other interactions with us, including your purchases. We may also combine your personal information with information we receive from other sources, such as joint marketing partners, public databases, publicly available pages on social media platforms and other third parties. In addition, if you choose to engage in social sharing, such as by connecting your social media account to your customer account or by logging into your customer account from your social
media account, the social media site may share information with us about your use of their services, including profile information, information about your contacts and content you have viewed or liked. Please refer to the social media site’s privacy settings to control how your information is shared.

If you submit any personal information relating to other people to us or to our service providers, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

How does trust4wise use my information?

We may use your personal information to provide services and to support our business functions. For example, we may use this information for the following purposes:

• To process and fulfill your order, and send emails or messages to you, or others you designate, to confirm your order status and to process payments and refunds.
• To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our services, contests, and promotions, including marketing communications that we believe may be of interest to you.
• To communicate with other persons using contact information you provide, such as when you designate another person as the recipient of a refer-a-friend message or a gift.
• To make your shopping experience easier, more enjoyable and more efficient.
• To address problems with and improve our service, as well as to develop new services.
• To provide consistent, personalized services across all channels, including to personalize our advertising, marketing communications, shopping experiences and promotional offers.
• To allow you to enroll and participate in a loyalty or customer relationship program.
• To administer and fulfill our contests and other promotions.
• To help us learn more about your shopping preferences.
• To prevent, detect, mitigate and investigate fraud, security breaches and activities that are or potentially may be prohibited or illegal.
• To enforce our Terms of Use or other policies.
• As we believe to be required or appropriate to protect the rights, property, safety and security of trust4wise and our employees, customers and others.
• As we believe to be required or appropriate under applicable law, to respond to requests from government authorities and to comply with legal process.

You always have the choice not to receive marketing information or calls. For instructions on opting out, please contact us.

How does trust4wise share my information?

We may share your personal information, such as in the following ways:

• Brands. When you provide personal information to trust4wise, we may share that information with our other trust4wise brands, and partners and commercial alies. If you would prefer that we not share information aboutyou with other companies, please let us know by contacting customer service as described in the section below.
• By You. You may disclose personal information when you post content to websites, technologies or other public forums. Any information that you disclose through these services will become public.
• Social Sharing. Your personal information may be disclosed in connection with your social sharing activity, such as if you log into your customer account from your social media account. By connecting your customer account and your social media account, you authorize us to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media site’s privacy policy.
• Service Providers. We may share your information with our service providers who manage our customer information and perform services on our behalf. We do not authorize any of these service providers to make any other use or disclosure of your information.
• Third Parties. We may share your information when we team up with another company to offer or provide services, contests, or promotions to our customers.
• Legal Requirements. We may share information about you if necessary or appropriate, in our good faith judgment, to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the operations, privacy, safety, property or rights of trust4wise or others.
• Scrip or Loyalty Programs. If you choose to participate in any third-party scrip, loyalty, or similar program in which a trust4wise brands are a participating vendor, and you authorize trust4wise or our credit card processor to provide information about your purchases to the company administering the program, we will share your personal information with that program. Scrip programs allow you to instruct us to divert a percentage of the amount you spend on trust4wise purchases to participating schools and other non-profit organizations. Loyalty programs allow you to earn “points” on purchases at trust4wise brands, which you may then use toward certain rewards offered by the loyalty programs in which you participate. The information you authorize us to disclose to the third-party scrip or loyalty program may include your credit card number and the date and amount of your purchase, and may also include your name and other information you have asked us to provide. Please note that once we disclose this information, the scrip or loyalty company may use and share it with others in accordance with its own privacy policy. You should review these policies carefully, as we have no control over them.
• Business Transfer. In the unlikely event of a sale or merger of trust4wise or any of our businesses, our customers’ personal information and other information we have collected as described in this policy may be among the transferred business asset.
• Other Disclosures. We also may share information about you as described at the point of collection or otherwise pursuant to your consent.

What other information does trust4wise collect?

We may collect information that does not reveal your specific identity or does not directly relate to an individual, such as browser and device information; information collected through cookies, pixel tags and other technologies, demographic information and other information provided by you; and aggregated information.

We may use and disclose such information for any lawful purpose. If required, we will treat such information as personal information in accordance with this policy. We will also treat such information as personal information to the extent it is combined with personal information. For example, when you use our technologies, we may keep a record of your product interests, the purchases you make and other content you generate.

We may collect information in a variety of ways, including:

• Your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and browser click-through and usage data.
• Mobile applications: When you download and use one of our mobile applications, we may track and collect usage data, such as the date and time the app on your device accesses our servers and what information and files have been accessed, viewed and/or downloaded to the app based on your device number or other identifier.
• Cookies: Cookies are pieces of information stored directly on the computer that you are using. Our websites, online advertisements, and emails could use cookies, pixel tags, and other technologies to automatically collect information about your interactions, such as browser type, pages viewed, links clicked, and other actions you take in connection with our websites, online ads, and email. We use the information for a variety of purposes, including to facilitate navigation, to display information more effectively, to personalize your experience, to understand how our websites are used, to market our products and services, to measure the success of our marketing campaigns, and for security purposes. If your browser is set to decline cookies, you may not be able to access your customer account or make a purchase on our websites. To learn how we use cookies for advertising, please see the section below.
  If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. If you do not accept cookies, you may experience some inconvenience in your use of our sites. For example, you may not be able to access your account information or make a purchase on our websites.
• Using pixel tags and other similar technologies: We may use pixel tags to, among other things, track the actions of users of our sites and services (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of our sites and services and response rates.
• Analytics: We use third-party service providers, including Google and Adobe, which use cookies and similar technologies to collect and analyze information about use of our websites and mobile applications and technologies. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices at google.com/policies/privacy/partners/, and opt out by using the Google Analytics Opt-Out Browser Add-on, available at tools.google.com/dlpage/gaoptout. You can learn about Adobe’s practices and opt out at adobe.com/privacy/opt-out.html.
• Adobe Flash: We may use Adobe Flash technology, including Flash Local Shared Objects (“Flash LSOs”), and other similar technologies to collect and store information about your use of our websites and mobile applications. You can adjust your Flash player settings to block Flash LSO storage on your computer using the tools contained in the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash LSOs (referred to as “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without you being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash Player to limit acceptance of Flash LSOs may interfere with the functionality of some Flash applications, including those used in connection with our websites and mobile app.
• IP Address: Your Internet Protocol (“IP”) address is a number that is automatically assigned to the computer that you are using by your Internet service provider. An IP address may be identified and logged automatically in our server log files whenever you access our websites, along with the time of the visit and the pages that were visited. Your IP address may also indicate your approximate physical location. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other technologies. We use IP addresses for purposes such as calculating usage levels and diagnosing server problem
• Location Information: When you use our websites, mobile apps, and other services, we may use automated technology to collect information indicating the physical location of your device, such as GPS data, cell phone tower data, Wi-Fi signals, or your device’s IP address. We may use and disclose your location information as described elsewhere in this notice. You may be permitted to allow or deny such uses, but if you do deny them, we may not be able to provide you with a personalized user experience.
• Aggregated information: We may collect and use aggregated personal information, which does not personally identify you. For example, we may calculate the percentage of our site users who have a particular telephone area code.

What if I allow a trust4wise mobile app to access location information?

If you allow a trust4wise mobile app to collect location information, we may receive the precise location of your mobile device. Typically you would give your permission to do so through your device’s mobile operating system. If you grant permission, we may collect that information when the app is running in the foreground or background. You may disable the app’s collection of precise location information, or change the manner in which that information is collected, through your device’s mobile operating system settings.

We may use precise location information collected through a trust4wise mobile app as described in this notice, above. For example, we may use this information to personalize in-app advertisements or marketing. We may share precise location information collected through a trust4wise mobile app with third parties as described in the section, above. For example, we may share this information with our service providers to personalize and transmit our advertisements or marketing for you, such as through push notifications.

Why did I receive a marketing email after I made a purchase in a trust4wise?

To provide you with a more seamless customer experience, we keep records of all your trust4wise transactions. We may use information about your purchases to email you about other products and services that we believe may be of interest to you.

How do I access or change my information?

You can ask us to update your personal information by contacting us as described in the section below. Please note that any request to update your personal information may take up to 10 days for your email request and 6-8 weeks for your postal mail request.

How do I make choices about receiving promotional communications?

trust4wise and our brands, want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, from one or more of our brands, you can let us know by contacting our customer service as described in the section entitled below.

If contacting customer service, please be sure to include your full name and the email address you used when you registered with or made a purchase from the trust4wise brands. If you ask us to remove your name and address from promotional lists, we will maintain your name in a “do not contact” file to ensure that we can honor your request. It may take up to 10 days to process your email request and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from trust4wise .

If you change your mind, you can start receiving promotional communications from us again by contacting customer service.

Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.

How does trust4wise protect kids’ privacy?

trust4wise is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent. Our websites are general audience sites and are not targeted to or intended for use by children.

How is my information used for behavioral or targeted advertising and what choices do I have?

We use our own cookies to help determine which of our ads are shown to you on other websites. We also work with third-party companies that use their tracking technologies (including cookies and pixel tags) on our websites in order to provide tailored advertisements on our behalf and on behalf of other advertisers across the Internet. These companies may collect information over time about your activity on our sites and other sites and your interaction with our advertising and other communications and use this information to determine which ads you see on third-party websites and applications. These technologies and the information collected about you may also be used to track your activity across multiple devices. For more information about this practice and to understand your options including how to opt out of receiving these tailored advertisements, please visit aboutads.info.

Please note that even if you opt-out, these tracking technologies may still collect data and you will still see ads, but they will not be targeted based upon the information collected through these tracking technologies.

What is “phishing”?

“Phishing” is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.

I received a suspicious email from a trust4wise brand regarding an order I did not place. What should I do?

We are aware of phony emails sent out under our brand names. These emails did not originate from trust4wise and individuals who received fraudulent order status emails have not been charged. For your protection, do not click links or open any files attached to suspicious, unsolicited emails. If you believe your personal computer has been compromised as a result of the scam, please consult an IT professional. For more information, contact the FBI’s Internet Crimes Complaint Center: ic3.gov/default.aspx.

What about links to other websites?

For your convenience and information, our websites may contain links to other sites, which may have privacy policies that differ from our own. We are not responsible for the content or practices of any linked site. We recommend that you review the privacy policy of any site that you access through our sites.

How do I contact you?

For questions about our privacy policy, to make choices about receiving promotional communications, to update your personal information, or to place an order, you can contact any of our trust4wise. brands by email, telephone, or postal mail:

trust4wise LLC
3275 SE 58TH AVE
OCALA, FL 34480
email: customerservice@trust4wise.com
phone number: (352) 340 3409